Pre-Arrival Care

  • Please arrive on time, if you are more than 5 minutes late to your appointment you waive your right to a complimentary fix.

  • No extra guests.

  • Please come to your appointment free of makeup, dirt, and debris. It is recommended to refrain from using waterproof eye makeup for 48 hours prior to your appointment. Residues remaining in your hair shaft can cause retention issues.

  • Please do not wash your hair before your appointment. Hair shampoo and conditioner may run and adhere to your lashes causing retention issues.

  • Please remove your contact lenses before your appointment. It is okay to put them back in right after your service.

  • If deep cleaning is required at your appointment, it may cut into your lashing time which may result in less coverage and waives your right to a complimentary fix.

  • Please come with an extra jacket or bring your own blanket if you aren’t comfortable using ours so you may stay warm and comfortable since you will be laying down for an extended amount of time.

  • Please silence your phone during your appointment. Ringing phones will only interrupt your’s and other clients’ treatment.

  • No caffeine 4 hours before your appointment. This includes any caffeinated beverages and medications. Caffeine can cause your eyes to flicker/open which may be unsafe and impossible to lash. Failure to avoid caffeine may result in your appointment ending and thus forfeiting your booking fee and the remainder of your service will be due.

  • I recommend bringing your earphones to listen to your own music/podcast/audiobook to relax for the duration of the service. The more relaxed you are the less eye movement there will be, which makes your service smoother and gives me more time to properly attach extensions.

  • Lash Lift only - please come with no makeup around your eye area. You will also need to avoid water for 12 hours post service so please prepare accordingly.

Aftercare

  • Do not wet your lashes for 4-hours following your appointment.

  • Do not rub your eyes and/or pick at your lashes.

  • Avoid oil-based products around your eyes.

  • Wash your lashes with a lash cleanser daily to wash away dirt and debris. This will also help with your retention.

  • No mascara of any kind or waterproof eyeliner. Residues from these products will remain in the hair shaft regardless of cleansing and will affect retention. The complementary fix will not be offered if clients show up with mascara/eyeliner residue on their lashes.

  • Refrain from getting your lashes directly in heat's way (ie. baking, cooking, bonfire, hot hair tools, hot steamy shower/facials, etc). Lash extensions are heat-resistant, not heatproof. In-direct heat may cause the extensions to lose their curl. Direct heat will singe your extensions and will require them to be removed and a full set put back on.

  • Gently brush your lashes daily with a lash wand from mid to end. Avoid brushing too close to the lash line.

  • No lash curler and no tinting.